At WithSecure™, we protect businesses all over the world. Our SaaS solutions safeguard against modern cyber threats, and our innovative Co-security approach reflects our belief that true protection requires collaboration and shared expertise. No one can solve every cyber security problem alone. Our vision is to become Europe’s flagship in cyber security. Every day, our talented teams work to prevent cyber extortion, secure critical infrastructure, and prevent misuse of sensitive data. At WithSecure, it’s our people who make us exceptional – a diverse community that values passion, purpose, and a commitment to workplace well-being. If you’re ready to make an impact with a company that’s transforming cybersecurity, we’d love to hear from you.

We are looking to strengthen our Customer Success organisation by bringing in a Data Scientist to enhance how we work with our customer data. We process a large variety of data sets, ranging from cyber security threat data to product and sales data. In this role you will work with other parts of the company to build solid 360° view of our customers through data. Our Customer Success strategy relies on data-driven portfolio management and automation of processes, and we need the right data to be available and applicable for the Customer Success teams to use.

The person we are looking for can be in the early stages in their Data Scientist career path, or they might already have a solid experience from the domain. Title will be defined based on the seniority of the candidate.

Key Responsibilities

• Develop data models and analyze customer data to drive insights for health, retention and upsell
• Work alongside of our Cyber Security Advisory team to build new methods and tools to utilize our existing customers’ telemetry data to create security insights for our customers
• Work together with cyber security experts to find novel solutions to real-life problems
• Together with your fellow Data Engineers / Data Scientists from other units, create new data pipelines and continue to enrich our Data Lake, processing millions of events every day

What are we looking for?

• Understanding of the usage of relevant algorithms and techniques, such as for example regression models, clustering, classification, and generative AI
• Experience with relevant programming languages, such as Python
• Knowledge of data science tooling such as Scikit-learn, Pandas, PySpark, Langchain
• Experience using data visualization tools considered a plus
• Familiarity with AWS cloud solutions considered a plus
• Completed (or close to completed) studies in computer science and/or cybersecurity
• Fluent written and spoken English
• Good communication skills

Bonus points

• Experience from SaaS and customer success domain
• Experience / certifications in cyber security

What will you get from us

• A chance to work on some state-of-the-art use cases and technologies.
• Real meaning for your work, make an impact to protect companies and organizations from cyber threats.
• You will work together with experienced and enthusiastic colleagues, and within WithSecure you'll find some of the best minds in the cyber security industry.