Wärtsilä is a world leader in marine technology, driving the industry’s transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians – deliver efficient, safe, and sustainable integrated products and solutions to enhance the business of our customers. We aim to steer the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team. Together, we work towards enabling sustainable societies through innovation in technology and services. Are you ready to jump on board?

Are you an experienced professional with a passion for process improvement, data modelling and technical data management? Would you like to become part of the journey where we lay the foundation for the vision of enabling customers to interact directly with data?

Join our Lifecycle Data Operations Centre of Excellence (CoE)!

The Lifecycle Data Operations Centre of Excellence (CoE) is seeking three Service Plan Engineers to join our new team. The role can be based in any main Wärtsilä location in Europe. Due to limitations outlined by data processing guidelines, locations outside of Europe cannot be accepted for the roles. In line with our hybrid work model, you will be able to work partially remotely.

About the role

We are seeking a highly skilled and motivated Service Plan Engineer to join our Lifecycle Data Operations Centre of Excellence within the Product Lifecycle Management Functions. This pivotal role requires an in-depth knowledge of data modelling in Teamcenter and will involve formulating and improving the Lifecycle Data Operational process. The Service Plan Engineer will collaborate closely with various stakeholders to ensure the alignment of the service plan with operational realities and business requirements at Wärtsilä.

You will be responsible for:

• Outline the target Lifecycle Data Operational Process (Service Plan), identify gaps, and create action plans to both establish and continuously improve the process.
• Ensure that the service plan operational process is aligned with the realities at Wärtsilä.
• Engage in dialogue with stakeholders at all levels within the company to secure understanding and alignment.
• Advocate for the service plan and ensure it remains integral to the company's operations. Defend the Service Plan and the Operational Process.
• Work with e.g. Product Management, Information Management, and the PFS Business Unit Development to anchor the service plan as the Lifecycle data model and enabler. Establish and nurture needed interactions with key stakeholders to support anchoring process and creating acceptance.
• Formulate, align and outline the ownership of the service plan data model at the necessary levels.
• Ensure that the service plan process and the operations linked to it is both taking the business requirements into consideration and also meeting the expected commercial benefits.

Key Specialisation Areas for the Role of Service Plan Engineer:

• LC Data Strategy: Develop and implement strategic plans for the service plan to align with the company's goals. This includes e.g. securing the service plan is future proof and serves e.g. the Digital Service Transformation.
• Data Model: Expertise in data modelling to ensure accurate and efficient data management within Teamcenter. This includes participation as expert to development initiatives driven by Business Unit Development.
• Process and Ownership RACI: Define processes and establish clear roles and responsibilities using the RACI matrix. This includes creating, outlining, maintaining and anchoring the RACI across businesses and teams.
• Control Points: Implement and monitor control points to ensure the integrity and accuracy of the service plan data process. Secure control points are operationalized to support scaling efforts with partner ecosystem.
• Service Plan Data: Oversee and participate in the creation, maintenance and updating of service plan data/content to ensure it is created according to set standards, remains complete and consistent when utilized.
• Partner Ecosystem: Ensure a seamless integration of the service plan development agenda to a quality delivery of content, liaising with the LC Data Partner and Operations Lead.
• Scope and Quality: Plan the scope for partner delivery together with internal customers. Quality assurance of the delivered scope, ensuring partners are aligned with the company's objectives and that their contributions meet the required standards.

The ideal candidate must possess these skills and capabilities:

• Strong knowledge of Product Lifecycle Management (PLM) principles and practices.
• Basic technical understanding of Wärtsilä mainstream products.
• Basic understanding of how Wärtsilä service business operates and consumes data.
• Ability to design and implement effective operational processes utilizing modern tooling.
• Extensive experience with data modelling in Teamcenter.
• Comfort with ambiguity and ability to navigate uncertain situations.
• Willingness to iterate and refine plans as needed based on feedback and changing circumstances.
• Ability to collaborate effectively within a team, supporting and elevating colleagues to achieve common goals.
• Ability to link the operational data process with commercial performance is seen as a plus.
• Strong analytical skills and a proactive approach to identifying and implementing process improvements.
• Excellent communication and presentation abilities to effectively engage with various stakeholders.
• Positive attitude and readiness to be part of a freshly established function, supporting creation of the best possible Lifecycle Data Operations CoE for Wärtsilä.

Other remarks

The Lifecycle Data Operations CoE is a newly established function with the goal to deliver highest level of maturity of product data, relevant for commercially and strategically meaningful lifecycle data operations. The CoE will be reassessed against the Group Data Governance in Q2/2025. The input and guidance received at this point will be considered and operations aligned to follow the group guidance. The Lifecycle Data Operations CoE lies in the Product Lifecycle management function, in the Parts and Field Services Business Unit.

Why join us?

At Lifecycle Data Operations CoE, we value innovation, collaboration, and continuous improvement. You will have the opportunity to work alongside a team of dedicated professionals and contribute to the advancement of our organisation's data management processes.

If you are ready to take on this senior role and drive impactful changes, we encourage you to apply and become a part of the CoE!

Contact and next steps:

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline Monday December 9th, 2024, by submitting your application in our Career portal. Our recruiting tool recognises the time zone where the job ad has been published and closes the application period according to the same time zone. We will be conducting interviews with qualified candidates throughout the process and aim to keep you informed along the way.

Are you still wondering if you should apply and would like to get something clarified? Please reach out to Head of Lifecycle Data Operations CoE Anna-Maria Rönnqvist via email at anna-maria.ronnqvist@wartsila.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

Last application date: 09/12/2024 

At Wärtsilä we value, respect, and embrace all our differences, and are committed to diversity, inclusion, and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

All new Wärtsilä employees in Finland will attend occupational health checks, including drug tests/screenings. When a person is located outside of Finland, the country's legislation is followed.

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18 000 professionals, in more than 200 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com. 

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