Do you want to work in the company listed on Nasdaq First North Growth Finland, in which you can participate in ESSP (Efecte Share Savings Plan) and work in a culture that allows you to bring your full self in everything you do? At Efecte you can! Efecte is a Finnish software company offering cloud-based Service Management solutions and related professional services. With Efecte, service organizations can digitalize and automate their work. Our customers leverage Efecte’s software to flexibly manage a range of internal and external service processes, in areas such as IT, HR, customer service and identity and access rights management. We love services, and our mission is to perfect them!

We are now looking for self-driven Service Management (ITSM) Consultant to join our Swedish team!

The ideal candidate will have a proven track record of implementing IT Service Management solutions and a technical rather than process consultancy background. You will be responsible for delivering and configuring Efecte products based Service Management solutions for our Swedish customers.

To be successful in this role, we hope you to:

• Have good understanding of IT Service Management and ITIL
• Already have at least 2-3 years of experience in working with some IT Service Management software like Easit, Nilex, Wendia, Marval, Cherwell, BMC Footprints, ServiceNow, or similar
• Consider yourself as a technical person who enjoys solving technical challenges. Scripting skills (e.g. Python), knowledge of installing software on Linux and SQL are definitely an advantage
• Have strong negotiation and communication skills
• Consider yourself as a team player with solution-orientated and pro-active approach
• Be a native level Swedish speaker with ability to communicate fluently also in English

If you get good vibes after reading all the above, we would love to hear from you! Apply now and tell us a bit about your career background and why you are motivated to become part of our Efecte-team. For more information please contact Henrik Åqvist Country Manager (henrik.aqvist@efecte.com).

We’re Efecte

We are a team of 200+ professionals with more than 15 nationalities. Customers leverage Efecte’s software to flexibly manage a range of internal and external service processes, in areas such as IT, HR, customer service and identity and access rights management.  

Our strong culture is built on our core values: Trust, Challenge, Respect and Make it Happen and customer success is top priority for us. We care about our people, and the work we do. Our personal development program supports professional and personal growth and helps to utilize our full potential through personal targets and good life. To us it is important to do things right, not just the right things. Remote work is an essential part of our culture, but we also enjoy working and getting together at our offices around Europe. The Employee Share Savings Plan gives the opportunity for all employees to acquire and own Efecte shares to increase the long-term commitment.