Accenture is ServiceNow’s #1 and Most Comprehensive Partner. We are:

·       2023 Global, EMEA, Americas & APJ Partner of the Year

·       Only Global Elite Partner awarded customer and employee workflow badges, the highest designation in ServiceNow’s partner program

We are looking at significantly growing our ServiceNow Business Group in the Nordics. Join our team as a ServiceNow Architect and help our clients to solve their most critical business challenges, improve performance and gain a competitive edge! 

Responsibilities

·       Effectively managing key stakeholders both internally and externally to the organisation

·       Analyse and translate business and technical requirements into an architectural blueprint to achieve complex business objectives.

·       Engage with the customer’s Enterprise Architects to position ServiceNow as the standard digital transformation platform integrated with the customer’s core applications.

·       Establish and manage a technical governance.

·       Ensure the instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices.

·       Facilitating workshops or meetings to gather requirements, presenting, and validating solutions and test the interpretation of the client’s needs

·       Demonstrate solid insights in designing ServiceNow solutions

·       Demonstrate strong experience working with ServiceNow platform (e.g., ITSM, CSM, ITOM, GRC, SecOps)            

·       Understand and drive process optimisation, efficiencies and productivity using automation

·       Produce a detailed functional design document to match customer requirements

·       Act as a mentor to support less experienced colleagues

·       Serves as an active contributor of leading practices, standards, and thought leadership related to the ServiceNow platform.

·       Contribute to the development of opportunities and provide input to grow our business